I'm convinced. I have some tiny issues. The biggest one is that my computer, phone and ipad all work together. But when one breaks...Agggh! I feel like a crazy person. Thank goodness I somehow did a small update to my calendars or I would be totally lost right now. I recently went back to the states for a certification program (which was super enriching!) and someone dropped my computer on the ground at the airport. I was on one side of the metal detector and he was on the other. He apologized, picked it up and left. My Macbook Pro was smashed. The entire frame had to be replaced. I called Apple services right away and told them the entire tragic story. They said there was nothing that could be done...this wasn't covered in my warranty. Are you kidding me? What did I buy it for, then?? It was suggested that I try the store. Well, I was in this class that went all day. I had hardly any time to myself. Outside class time was meant to be spent learning lines and rehearsing and generally catching up with old friends who I hadn't seen for awhile. No. Not for me. I was to get a taxi down to the mall (20ish $ each way) and get this computer fixed. I entered the Apple Store. I was greeted by a greeter and explained my problem. He was SO attentive. Before I knew it, the entire store knew the tragic story behind my beautiful computer's demise. I was told there were no appointments for an inspection and I would need to come back the next day. Sigh. I still knew nothing and was feeling very discouraged. I facebooked about it and some people suggested saying whatever it took to get it fixed. I didn't feel right about that. The next day, though, my friend Cecelia brought me and before I knew it the guy had disappeared to the back and returned. He told me they were going to cover me because I had been honest and could have lied. They said they would eat the cost. BUT it would take them several days to get in the part that was needed. I would have to leave the states without my computer. Panic! My friend volunteered to pick it up and ship it to me. Wow. I don't know what I would have done without her. She is amazing and lives 90 minutes from this place too...it would not be easy for her to pick up and ship. Well, after returning home, I got a message from Cecelia. My computer was ready! BUT it still wouldn't close properly and another part would need to be replaced and I would have to pay $580. WHAT!?! But she explained again what happened. The girl hung up and called her a few minutes later. They would cover that too. NONE of this had been covered in my warranty. I would have had to pay over 1000 to have this fixed. I'm a lucky girl. And Apple was really really nice and generous. And my friend, Cecelia is an angel. And I feel like a crazy person without my computer. I just want it back. The next hurdle: figuring out how to get it here. Someone will have to put a value on the package and someone in customs will charge me tax on this. LOTS of tax on this computer. IF I'm lucky I will still get it or someone could decide that they want my computer more and it will just disappear. That would make me very sad. I'm hesitant of course, because as you can read above...I had a LOT of lucky breaks in this! Am I really entitled to anymore? Am I willing to risk it? What should I do? ??? I don't have plans to return to the states again until this summer. Even those plans are still up in the air.
This incident just goes to prove that there are good people in the world...now if only we could avoid the bad ones. That would be good. That would be really good.
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